Purpose of Collecting Personal Information
Personal information is collected solely for the following purposes:
- providing the professional services you request
- managing appointments and ensuring necessary communications
- offering appropriate therapeutic follow‑up
- processing purchases, requests, or registrations
- responding to your questions or inquiries
- complying with applicable legal and professional obligations
No information is collected without necessity.
Types of Information Collected
Depending on the service you use, the following information may be collected:
- your name and contact details
- your phone number for appointment confirmations
- health‑related information when necessary for the service provided
- Additional information may also be collected when you choose to share it, such as your preferences or specific needs — for example, a physical sensitivity to consider, an area to avoid, a more comfortable massage position, or a preferred method of communication.
- Certain minimal technical data may also be generated automatically by the forms or platforms you use — such as the date and time the form was submitted, the type of device used (computer or phone), your browser language, or an internal system number used to process your request. These details are not sensitive and are used solely to ensure proper system functionality.
You remain free to provide or withhold certain information, except when required for the delivery of the service.
Consent
Your consent is required for the collection, use, and disclosure of your personal information, except in cases permitted by law.
By submitting your information or using the contact forms, you consent to its use for the purposes described in this policy.
You may withdraw your consent at any time, except when the law requires certain documents to be retained.
Disclosure to Third Parties
Your personal information is never sold or shared for commercial purposes.
However, some external services used to facilitate communication, payments, or form management may process basic data. These may include:
- Square
- EmailMeForm
- Google Forms
- Facebook (if you contact me through that platform)
These providers apply their own privacy policies.
Security Measures
Reasonable and appropriate measures are in place to protect your personal information from loss, theft, unauthorized access, or disclosure.
Although no system can guarantee absolute security, Au rythme de l’intérieur is committed to applying careful and professional practices.
Retention and Destruction of Information
Personal information is retained for the time necessary to provide services and to meet legal obligations, including a retention period of up to 10 years for certain records.
Once this period has expired, the information is securely destroyed.
Your Rights
You have the right to:
- access your personal information
- request corrections in case of error
- obtain a copy of your information in a structured technological format
- withdraw your consent, subject to legal obligations
All requests must be addressed to the person responsible for the protection of personal information.
Cookies
The Au rythme de l’intérieur website does not use cookies.
However, some integrated external services may use their own cookies.
You are invited to consult their respective privacy policies for more information.
Person Responsible for Personal Information
Roger Roy
Massage therapist and Energy Therapy Practitioner
Cascapédia–Saint‑Jules, Quebec
You may contact me directly with any questions or requests regarding your personal information.