Privacy Policy

 


Thank you for visiting Hilltop, Health and Wellness, and for reading my privacy policy.  Respect for privacy and the protection of personal information are essential to Hilltop, Health and Wellness.   Even before Bill 25 came into force, my concern for confidentiality and the protection of personal information were always present in my mind and in my data, collection practices, in order to offer the best treatment that's right for you.

By browsing my website, using my systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your personal data and information in accordance with this policy, if necessary.


In this text, Hilltop, Health and Wellsess, I and Roger Roy are the same person.

1. OBJECTIVES OF THE PRIVACY POLICY

The purpose of this Policy is to protect personal information in accordance with applicable laws.

To ensure this protection, Hilltop, Health and Wellness will only collect, process and share personally identifiable information with a company or organization with your consent, unless permitted or required by law, in which case your consent will not be required.  I agree never to disclose such information other than in accordance with this Policy.

The purpose of this Policy is to inform users of why and how Hilltop, Health and Wellness, or anyone acting on its behalf, will collect and use their personal information. It is intended to be in plain language to ensure informed consent from users.

For the purposes of this Policy, "personal information" means any information about an identifiable individual or information that allows an individual to be identified.


2. EFFECTIVE DATE
This Policy applies as of December 4th, 2023.

3. METHODS OF OBTAINING CONSENT
I prefer to obtain explicit consent, whether verbally, electronically or in writing. Providing a name and address or a name and telephone number to obtain an answer to a question or piece of information is considered implicit consent to the collection of information containing personal information. In determining the appropriate type of consent, I consider the sensitivity of the personal information involved, the purposes for which it is collected and the reasonable expectations of a similarly situated individual.

If I want to use personal information for a new purpose, I will describe the intended use and ask for consent again.

4. PURPOSES OF DATA COLLECTION
Information is collected in accordance with the purposes and objectives set out in this privacy policy.

  • To provide products and services, I will collect and process the data and information necessary to fulfill my obligations to the person requesting one of these services or products.
  • PTo provide and improve these products and services, the data collected may be used to improve the functionality of my products and services.
  • The data collected enables me to verify the identity and protect the privacy of persons who communicate with me by telephone, electronically or otherwise.
5. PERSONAL INFORMATION COLLECTED
Hilltop, Health and Wellness may collect personal information in various forms, but will do so only by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or as permitted or required by law.

The personal information collected, and its sensitivity, may vary depending on the context of your interactions with Hilltop, Health and Wellness. This is why I must, as a priority, inform you of the nature of the personal information I use.

I will protect all personal information collected. Among the personal information that may be collected and used, I pay particular attention to your first and last names, e-mail address, mailing address, telephone number and other similar data used to contact you.

6. PROCESSING METHODS USED
Hilltop, Health and Wellness attaches the utmost importance to the security of your personal information and undertakes to process it in accordance with the appropriate norms and standards, solely for the purposes for which it is collected as described in this policy or in a specific notice to that effect.  Nevertheless, given the inherent security limitations of Internet transmission, data loss may occur at any time.  Consequently, information transmitted to me in this way is ultimately at the user's own risk.

7. ACCESS AND CONTROL OF PERSONAL INFORMATION
Hilltop, Health and Wellness ensures that all personal information in its possession is as accurate, current and complete as necessary for the purposes for which it is to be used.

You have the right to request access to your personal information:

  • for verification purposes and to request a correction if your personal information is inaccurate;
  • if you believe that your personal information is inaccurate;

If you wish to access your personal information, you may make a request using the contact information provided at the end of this Policy.

To the best of my ability, I will provide you with timely access to your personal information. However, for security reasons, I may need to verify your identity.

There may also be circumstances where I cannot provide you with access to your personal information. In particular, when access may lead to the disclosure of another person's personal information and that person refuses to consent to its disclosure, or when legal restrictions apply. Should such a situation arise, I will advise you of the reason why I cannot provide you with access to your personal information.

If your request concerns data appearing on third-party web pages or platforms, please contact these third parties directly.

8. SHARING AND REASON FOR SHARING PERSONAL INFORMATION WITH THIRD PARTIES
Hilltop, Health and Wellness will not sell or rent your personal information to third parties.

9. TÉMOINS ET TECHNOLOGIES SIMILAIRES
Les témoins sont des éléments d'information transmis par le serveur au navigateur lors d'une visite du site Internet et qui permettent d'identifier de façon unique la connexion en cours. Ces données peuvent inclure des informations telles que votre adresse Internet (IP), le type de navigateur, la version du navigateur, les pages d'un site que vous consultez, l’heure et la date de votre visite, le temps de consultation et toutes autres statistiques.

Au rythme de l’intérieur n’utilise pas de fichiers témoins « cookies », des balises Internet, des pixels invisibles, des fichiers journal ou autres technologies pour collecter certains renseignements personnels relatifs aux visiteurs sur mon site Web, ainsi que sur les destinataires de mes infolettres, invitations et autres communications.

Veuillez noter que mon site web contient des liens ou renvoie vers des sites de tierces parties. La présente politique cesse de s’appliquer au moment de quitter mon site web et Au rythme de l’intérieur n’est pas responsable de la collecte ou du traitement de renseignements personnels par ces tiers ou via ces sources externes. 

9. COOKIES AND SIMILAR TECHNOLOGIES
Cookies are pieces of information transmitted by the server to the browser during a visit to the Web site, which make it possible to uniquely identify the current connection. This data may include information such as your Internet Protocol (IP) address, browser type, browser version, the pages of a site you visit, the time and date of your visit, the consultation time and any other statistics.

Hilltop, Heath and Wellness does not use cookies, Internet tags, web beacons, web beacons, log files or other technologies to collect personal information about visitors to my Web site, or about the recipients of my newsletters, invitations and other communications.

Please note that my Web site contains links or references to third-party sites. This policy ceases to apply when you leave my website and Hilltop, Heath and Wellness is not responsible for the collection or processing of personal information by these third parties or via these external sources.

  • Square(card payment and appointment booking) politique
  • Emailmeform (contact form and file opening) politique
  • Facebook (communication via Messenger) politique
  • Google forms (questionnaires/surveys to plan workshops/meditations) politique

10. RETENTION OF PERSONAL INFORMATION
Hilltop, Health and Wellness keeps the data collected for different periods of time, depending on its nature and its usefulness in offering my products and services. During the retention period, Hilltop, Health and Wellness takes physical and technical measures to ensure the security of data containing personal information. Personal information is stored at my office in Cascapédia-St-Jules.

Your customer file is stored in a locked filing cabinet in a room that is inaccessible to the public. After a ten-year period of inactivity, the customer file and all customer identification and contact information will be destroyed.

OTHER INFORMATION
I will make changes to this Privacy Policy from time to time. Any diminution of your rights under this Privacy Policy will not be implemented without your express consent. I will always indicate the date on which the latest changes were made and allow you to access archived versions for review. If the changes are significant, I will publish a prominent notice on my website (including, for certain services, via e-mail notification).

The Privacy Policy requires me to maintain a log of all privacy incidents involving personal information. Even incidents that do not present a risk of serious harm must be recorded. At the request of the Commission à l'information du Québec, I must provide a copy of my register.

PERSON IN CHARGE OF COMPLIANCE
If you have any questions, comments or complaints about this policy, you can contact the person responsible for ensuring compliance with this privacy policy.

Roger Roy
Hilltop, Health and Wellness
355, route 299
Cascapedia-St-Jules, Qc. G0C 1T0
Phone : (418) 391-4734
Email : rohrei@yahoo.ca